My mum went into the home last October for palliative care; she also had dementia, and she had a lovely room and liked to stay in it; we did take her to the quiet room once or twice.
My sister and I liked all the staff and got on well - we were rung up if anything was wrong and kept informed right till the end. They have parties and plenty of things going on.
L.V - Daughter of a resident - November 23
Thanks to the wonderful carers and nurses and a big thanks to the chef (most wonderful chef) for delivering a terrific menu to suit each resident. The team always work so hard to keep the home looking perfect. The lady at reception always has a happy face, making people feel welcome and part of the
family. And the ladies that do activities bring smiles and laughter to the residents but thanks to the man without whom the residents wouldn't be able to go out and about and is wonderful with them. Last of all a big thanks to the maintenance guys, who are always friendly to the residents and make a big effort. It's in a big beautiful setting, just like my dad wanted to live in. He is at his happiest when in the garden.
A.D Daugher of a Resident - August 2023
My mother came to the nursing home in October 2021 for palliative care. In the three months she was there, until her death, she was happy, joyful and, most importantly, not scared. She loved all the staff and received the most wonderful care. When my father became too infirm to stay in his home, knowing
how well my mother had been cared for, we chose to place him in the same nursing home. As with my mother, his care has been exemplary. The atmosphere is warm, friendly and inviting. I cannot recommend this place more highly. Thank you.
K.D Daughter of a resident - July 2023
My mother was a resident at New Forest Nursing Home for almost seven years until she passed away in July 2022. She arrived, after a spell in hospital, in poor spirits and worsening health with the onset of mild dementia. The welcoming friendly nature of the staff and regular healthy meals quite quickly gave my mother a new lease on life. As her dementia became more serious she was amongst nursing and care staff who knew her, cared for her and ensured she was happy. As well as nursing, care and activities staff, the kitchen team, maintenance crew and managers, even at the most senior levels, took a genuine interest in my mother and enriched her daily life. Activities were understandably reduced during the Covid Pandemic but, even during the most difficult months, my mother was content. I felt New Forest Nursing Home handled the lockdown and isolation challenges with reassuring confidence and sensitivity. The disciplined and cheerful approach to infection control by all members of staff was really impressive.
DH - Son of Resident - October 2022
I have found the staff at New Forest Nursing Home to be very nice, friendly and well-motivated.
This tells me a lot about the quality of the staff, the manager and her management team.
My mother is receiving the best care we could ever hope to get for her from the very dedicated staff.
Jeff S - Son of resident - August 2021
I have nothing but the highest praise for New Forest Nursing Home. All the staff have proven themselves to be very caring to all residents.
My father is very happy here and well looked after, he has a good rapport with the staff and is settled here.
The whole standard of cleanliness, meals, etc. is, to my mind, excellent. Well done to all staff from Matron down to handyman.
P.E. - Daughter of resident - August 2021
The love and care that has been given to my wife has made us feel like we are part of a truly great family.
New Forest Nursing Home; great home, great care by great people.
N.S. - Husband of resident - August 2021