Dad could be difficult sometimes due to his illness, but they looked after him and us right to the end with dignity, respect and kindness. I can't thank them enough or wish for him to have been cared for by anyone else.

The care staff and deputy manager welcomed us in and made sure that Mum had everything she needed. They listened and acted on any small detail that was requested.

The staff at Olive Tree House is excellent. They look after my husband very well and the coordinator is brilliant. Well done to her!

I have found the care, nursing and management staff to be very professional and compassionate. My mother eventually settled in and any little issues were quickly addressed. There seems to be a good staff-to-resident ratio and I feel that Mum is safe in the care of Olive Tree. There are activities most days and Mum has made some friends which is good.

Catherine
Sales Manager

Catherine has worked in sales and marketing her whole career, after graduating with a degree in Textile Management she worked in Corporate Workwear for many years. Catherine’s first role in the care sector was working with a disability charity that ran nursing homes and enablement projects for young adults.

Catherine

While her two children were younger, she joined her husband in his estate agency, but was delighted to return to the care sector in 2020 and now cannot imagine doing anything else.

Catherine’s role with Allegra is to support residents and their families as they explore care options. Working with the teams in the individual homes she ensures that during every stage from initial enquiry through to moving in with us every question is answered, and we offer the reassurance needed for the next chapter in our resident’s life. It is important for our residents to remain part of the community in which will have lived for years, often all their lives, so the other part of this role is connecting with local community groups, charities and organisations.

Catherine has said that working for Allegra with their groundbreaking household model means we are offering a home with compassion and care whilst ensuring residents are retaining their independence and quality of life.

Out of work Catherine enjoys baking and gardening The children are older now, but still keep her busy!

Paul Thomas
Regional Manager - Western Region

Paul has joined Allegra Care with 28 years’ experience in the health and social care sector including working in senior leadership roles for the last 18 years; covering operations, business management and quality assurance. Paul has a real passion for person centred care and how that is delivered at the highest level.

Allegra Team Paul Thomas

Paul has worked across a diverse sector over his time in health and social care and brings a wealth of experience to his new role as Regional Manager. Paul believes in integrating real and meaningful values and culture into a service and in doing so, delivering the outcomes for the people we support. Paul goes by the theory of values with no meaning, have no value.

Outside of work, Paul is the father of three boys and a 2nd degree black belt who teaches Judo.