The Household Model of Care

Get to know Allegra Care

Allegra Care are redefining care in the UK. Operating high quality nursing, dementia and care homes, our mission is to set new benchmarks in home-from-home comfort, inclusive community and person-centred care.

Joy, independence, and a true sense of self

The Household Model of care

At Allegra Care, we believe every care home should feel like a real home – a place filled with comfort, choice, and purpose. That belief is at the heart of our Household Model of care. Rather than large, institutional settings, our homes are divided into smaller households, each with its own kitchen, living spaces, and familiar touches. This creates a warm, welcoming environment where residents can be themselves, maintain their hobbies and routines, and make meaningful choices about how they live each day.

Our Household Model places people at the centre of care, promoting dignity, independence, joy, and belonging for residents, while providing peace of mind for loved ones. Supported by compassionate team members who become trusted companions, residents are encouraged to live life their way within a community that feels like family.

With kindness, compassion, and empathy at the heart of everything we do, we strive to surprise and delight residents every day, helping them feel truly at home.

What Makes It Different

Smaller, homelike spaces – warm, familiar, and welcoming.
Resident choice – daily routines led by residents, not timetables.
Dedicated staff teams – familiar faces who build close relationships.
Community and belonging – households that feel like family units.
Truly personalised care – flexible support shaped by individual preferences.

Why It Matters

Good care is more than meeting needs – it’s about wellbeing and belonging.

Everyday Life in Our Homes

It’s the small, homely details that make the biggest difference:

Our Staff

Our staff are at the heart of every household. Instead of rotating across large units, they work within smaller teams, providing consistency and familiarity.
They eat alongside residents, join in with activities, and support everyday living – not just tasks. This makes their work more fulfilling and strengthens the trust and warmth in each household.

Our Residents

Residents are central to household life. They take part in familiar routines such as cooking, gardening, setting the table, or simply enjoy the comfort of home. Personal belongings, favourite music, and homely scents like fresh toast or Sunday roasts add to the sense of belonging.

Life stories guide how we support each person, while regular resident meetings and regular conversations ensure their voices shape daily life.

Families and Communities

Families are partners in the life of our homes. They are welcome to share meals, join activities, or simply enjoy a relaxed visit. Our homes also connect with the wider community through schools, charities, local groups, and cultural events.
We celebrate diversity and personal identity, ensuring every household reflects the lives of the people within it.

Living Well, Together

For us, the Household Model is more than a way of providing care – it’s a way of living well, together.

Most of all, it means every Allegra Care home truly feels like home.

Catherine
Sales Manager

Catherine has worked in sales and marketing her whole career, after graduating with a degree in Textile Management she worked in Corporate Workwear for many years. Catherine’s first role in the care sector was working with a disability charity that ran nursing homes and enablement projects for young adults.

Catherine

While her two children were younger, she joined her husband in his estate agency, but was delighted to return to the care sector in 2020 and now cannot imagine doing anything else.

Catherine’s role with Allegra is to support residents and their families as they explore care options. Working with the teams in the individual homes she ensures that during every stage from initial enquiry through to moving in with us every question is answered, and we offer the reassurance needed for the next chapter in our resident’s life. It is important for our residents to remain part of the community in which will have lived for years, often all their lives, so the other part of this role is connecting with local community groups, charities and organisations.

Catherine has said that working for Allegra with their groundbreaking household model means we are offering a home with compassion and care whilst ensuring residents are retaining their independence and quality of life.

Out of work Catherine enjoys baking and gardening The children are older now, but still keep her busy!

Paul Thomas
Regional Manager - Western Region

Paul has joined Allegra Care with 28 years’ experience in the health and social care sector including working in senior leadership roles for the last 18 years; covering operations, business management and quality assurance. Paul has a real passion for person centred care and how that is delivered at the highest level.

Allegra Team Paul Thomas

Paul has worked across a diverse sector over his time in health and social care and brings a wealth of experience to his new role as Regional Manager. Paul believes in integrating real and meaningful values and culture into a service and in doing so, delivering the outcomes for the people we support. Paul goes by the theory of values with no meaning, have no value.

Outside of work, Paul is the father of three boys and a 2nd degree black belt who teaches Judo.