Fairmile Grange Care Home in Christchurch, Dorset

Jane is passionate about creating nurturing, supportive environments where residents feel safe, respected, and empowered to live fulfilling lives. She is committed to continuous improvement and takes pride in fostering a culture of warmth, quality, and excellence in every aspect of care.

Outside of work, Jane is a keen gardener and enjoys coastal walks. Most of all, she treasures time spent with her three grandchildren, who keep her happily busy.

After taking time to raise her three children, Karen ran her own successful domestic cleaning business for three years, demonstrating her entrepreneurial spirit.

In 2021, Karen joined Fairmile Grange, initially as part of the home support team. Through her commitment, determination, and natural leadership, she progressed to the role of Admin Manager. Her invaluable contributions and strong work ethic make her a vital member of the Fairmile Grange team, ensuring the smooth and efficient running of the home.

Zoe continued to develop her career becoming interim manager at Fairmile Grange prior to her current role as Deputy Manager
As a deputy manager at Fairmile Grange, Zoe finds immense satisfaction in supporting the well-being and independence of residents while fostering a positive and nurturing environment for both staff and residents. Zoe genuinely enjoys knowing that her work directly impacts the lives of the residents, allowing them to live their best lives.

Zoe loves being a part of a team that creates a supportive and caring atmosphere where residents feel safe, valued, and respected, Zoe also finds it rewarding to mentor and support her team, helping them grow professionally and ensuring they have the resources and training they need to provide excellent care. The care sector is constantly evolving, and Zoe appreciates the opportunity to learn new skills and knowledge to improve her practice and the quality of care provided at Fairmile Grange.

Zoe has built strong relationships with residents, their families, and her colleagues. One of the most rewarding aspects of the role of a deputy is witnessing residents achieve their goals and celebrate their successes, whether it's learning a new skill, participating in an activity, or simply enjoying a peaceful afternoon. Zoe proud to work alongside a dedicated team of professionals who are passionate about care and making a difference in people's lives.

She also values the relationships she is able to build with residents’ loved ones and the opportunity to support families throughout their journey.

Outside of work, Alana is married with two young children and loves spending time together as a family. They particularly enjoy camping, being outdoors and making memories together.

Jayne has worked across nursing and residential care, brain injury hospitals and rehabilitation, physical disability, dementia, learning disabilities, autism, children’s homes, and housing with care and support. This wide-ranging experience means she understands the challenges services face — and how to support teams to deliver safe, compassionate and high-quality care in even the most complex settings.

Throughout her career, Jayne has held senior leadership roles including Regional Manager, Quality Advisor, Quality Manager, and Head of Quality & Improvement. Alongside this, she has also worked in Human Resources, supported by a Postgraduate Diploma in Human Resources Management, giving her a strong people-focused approach to leadership and team development.

As Regional Manager for the South and Central region, Jayne is known for her calm, supportive style, her eye for quality, and her ability to balance high standards with kindness and realism. She is passionate about helping teams feel confident, supported and proud of the care they provide.

Outside of work, Jayne loves being out on the South Downs, walking dogs through The Cinnamon Trust, and giving back as a listening volunteer — a role she has held for an incredible 35 years. She also plays basketball with a local ladies’ team, is rarely without her Kindle, and is well known among friends for her love of arts and crafts… especially her impressive collection of gonks!

While her two children were younger, she joined her husband in his estate agency, but was delighted to return to the care sector in 2020 and now cannot imagine doing anything else.

Catherine’s role with Allegra is to support residents and their families as they explore care options. Working with the teams in the individual homes she ensures that during every stage from initial enquiry through to moving in with us every question is answered, and we offer the reassurance needed for the next chapter in our resident’s life. It is important for our residents to remain part of the community in which will have lived for years, often all their lives, so the other part of this role is connecting with local community groups, charities and organisations.

Catherine has said that working for Allegra with their groundbreaking household model means we are offering a home with compassion and care whilst ensuring residents are retaining their independence and quality of life.

Out of work Catherine enjoys baking and gardening The children are older now, but still keep her busy!

Paul has worked across a diverse sector over his time in health and social care and brings a wealth of experience to his new role as Regional Manager. Paul believes in integrating real and meaningful values and culture into a service and in doing so, delivering the outcomes for the people we support. Paul goes by the theory of values with no meaning, have no value.

Outside of work, Paul is the father of three boys and a 2nd degree black belt who teaches Judo.