Magdalen Rating 8.9
Part of Allegra Care

Residential care in Suffolk

Suffolk is an ageing county. Over 23% of the population is aged 65 or over, and healthy life expectancy (the number of years living free of illness) is decreasing. As a result, the need for high-quality residential care has never been greater.

Located in the charming historic market town of Hadleigh, less than ten miles from Ipswich, Magdalen House Care Home is perfectly placed to provide exceptional nursing, dementia and respite care in luxurious surroundings.

Purpose-built in 2012, the home offers 53 single occupancy rooms, including six larger assisted living suites, with outstanding care options for single residents and couples. Under the guidance of registered manager Nicky Josselyn, compassionate, person-centred care is delivered by a dedicated team of highly experienced nursing staff.

What is residential care?

Tailored to each individual’s requirements, residential care is a comprehensive package of support and care, delivered in a care home setting. Basic day-to-day needs, such as washing, mobility assistance, dressing and nursing, are attended to as part of a holistic programme of care, established in collaboration with the resident and their loved ones upon admission. This care package is regularly reviewed to meet changing needs as they evolve over time, with any changes agreed with the resident and their family before being implemented.

Magdalen Residential Care Kitchen

Residential care at Magdalen House Care Home

Given its charming historic character and convenient proximity to Ipswich, Hadleigh was a natural choice of location to deliver residential care in Suffolk when Magdalen House was constructed in 2012. Designed and purpose-built from the ground up to provide outstanding amenities for exceptional care in luxurious surroundings, Magdalen House offers residents a wonderful environment.

With warm, welcoming bedrooms and en-suite walk-in shower rooms, a bright, cheerful lounge and dining room on each floor, and an in-house salon, Magdalen House provides genuine home-from-home comforts.

Residential care you can trust

With a highly experienced senior nurse overseeing each team’s shift on each of the three floors, Magdalen House provides the continuity and reassurance of exceptional 24-hour care. All care staff are hand-picked, not only for their qualifications, typically at least Levels 2 and 3 NVQ in Health and Social Care, but also their professional track record and their personal attributes. Allegra Care’s person-centred care model prioritises residents’ dignity, privacy and independence and high levels of compassion, empathy and patience are prerequisites for all staff.

Keeping active & mobile in our Hadleigh home

From cooking, arts and crafts to quizzes and moving to music, the focus at Magdalen House is on stimulating mind and body to promote wellbeing. The home’s activities coordinators ensure that each resident benefits from a varied and appropriate programme of pastimes to occupy, entertain and maintain social interaction. Green-fingered residents can help tend to the pretty courtyard garden, and regular excursions to surrounding towns and countryside capitalise on Hadleigh’s wonderful location.

Person-centred care at Magdalen House Care Home

From respite visits to longer-term nursing and dementia packages, personalised care is at the heart of Magdalen House’s philosophy. In practice, this means that each resident’s privacy, dignity and independence are prioritised, with care programmes tailored to address their every need. Care provision is regularly reviewed to ensure it continues to meet all requirements, ensuring that residents feel fully supported, at ease and at home at all times.

Magdalen Residential Care

Enjoying life in a charming setting near Ipswich

Recently rated “Good” by the Care Quality Commission and scoring 9.7 on carehome.co.uk, home comforts are the order of the day at Magdalen House. The bright, spacious bedrooms are neutrally decorated and residents are encouraged to bring their own furniture, pictures and belongings to personalise their rooms and feel truly at home. With luxurious en-suite bathrooms, beautifully appointed lounges and quiet, restful places to relax, both indoors and out, the ambience is warm, welcoming and homely.

Delicious menus with locally-sourced Suffolk ingredients

As a modern, purpose-built care home, Magdalen House benefits from a commercial-grade, professional kitchen, which enjoys a five-star rating from the local environmental health agency. Using seasonal ingredients sourced locally in Suffolk wherever possible, chef and the team prepare nutritious, balanced menus. Each resident’s specific dietary requirements are carefully noted upon admission and observed meticulously in the preparation of personalised meal plans. Meals are served in the welcoming dining rooms on each floor or, if residents prefer, in the privacy of their own rooms.

Catherine
Sales Manager

Catherine has worked in sales and marketing her whole career, after graduating with a degree in Textile Management she worked in Corporate Workwear for many years. Catherine’s first role in the care sector was working with a disability charity that ran nursing homes and enablement projects for young adults.

Catherine

While her two children were younger, she joined her husband in his estate agency, but was delighted to return to the care sector in 2020 and now cannot imagine doing anything else.

Catherine’s role with Allegra is to support residents and their families as they explore care options. Working with the teams in the individual homes she ensures that during every stage from initial enquiry through to moving in with us every question is answered, and we offer the reassurance needed for the next chapter in our resident’s life. It is important for our residents to remain part of the community in which will have lived for years, often all their lives, so the other part of this role is connecting with local community groups, charities and organisations.

Catherine has said that working for Allegra with their groundbreaking household model means we are offering a home with compassion and care whilst ensuring residents are retaining their independence and quality of life.

Out of work Catherine enjoys baking and gardening The children are older now, but still keep her busy!

Paul Thomas
Regional Manager - Western Region

Paul has joined Allegra Care with 28 years’ experience in the health and social care sector including working in senior leadership roles for the last 18 years; covering operations, business management and quality assurance. Paul has a real passion for person centred care and how that is delivered at the highest level.

Allegra Team Paul Thomas

Paul has worked across a diverse sector over his time in health and social care and brings a wealth of experience to his new role as Regional Manager. Paul believes in integrating real and meaningful values and culture into a service and in doing so, delivering the outcomes for the people we support. Paul goes by the theory of values with no meaning, have no value.

Outside of work, Paul is the father of three boys and a 2nd degree black belt who teaches Judo.