What person-centred care really means 

Person-centred care places the individual at the heart of all decisions. Rather than following a rigid routine, care is adapted around each resident’s preferences, routines and life story. This approach recognises emotional wellbeing as equally important as physical support. 

A high-quality residential care home should take time to understand hobbies, cultural background, family relationships and personal values. This information forms the foundation of a tailored care plan.

How personalised care is delivered day to day 

In practice, person-centred care may involve flexible mealtimes, choice of activities and encouragement of independence. Residents should feel able to express preferences and make decisions about their daily life. 

Regular reviews ensure care evolves as needs change. Family members are often invited to contribute to discussions, supporting continuity and reassurance.

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Care home resident with nurse

What to look for when visiting a care home near you 

Observe how staff interact with residents. Are conversations warm and respectful? Do residents appear relaxed and engaged? Asking about staff training, continuity of care and inspection reports can provide further insight.

In need of further guidance? 

If you would like to explore what person-centred care looks like in practice or arrange a visit to gain reassurance, our friendly team is here to support you with clear information and thoughtful guidance.

Disclaimer: This article is intended as general guidance and information only. It does not replace professional medical or financial advice. For personalised advice, please speak to your GP, healthcare professional, or a qualified financial adviser.