Zoe has worked in elderly care since 2017 beginning as a health care assistant and progressing up to a deputy manager. Prior to becoming deputy manager at Fairmile Grange, Zoe was a project coordinator supporting a group of care homes and their managers and staff helping them to utilise their care planning systems and helping them to improve quality and care standards within their homes by delivering hands on training and developing resources for all roles using electronic care planning systems.
Zoe continued to develop her career becoming interim manager at Fairmile Grange prior to her current role as Deputy Manager
As a deputy manager at Fairmile Grange, Zoe finds immense satisfaction in supporting the well-being and independence of residents while fostering a positive and nurturing environment for both staff and residents. Zoe genuinely enjoys knowing that her work directly impacts the lives of the residents, allowing them to live their best lives. Zoe loves being a part of a team that creates a supportive and caring atmosphere where residents feel safe, valued, and respected, Zoe also finds it rewarding to mentor and support her team, helping them grow professionally and ensuring they have the resources and training they need to provide excellent care.
The care sector is constantly evolving, and Zoe appreciates the opportunity to learn new skills and knowledge to improve her practice and the quality of care provided at Fairmile Grange.
Zoe has built strong relationships with residents, their families, and her colleagues. One of the most rewarding aspects of the role of a deputy is witnessing residents achieve their goals and celebrate their successes, whether it's learning a new skill, participating in an activity, or simply enjoying a peaceful afternoon. Zoe proud to work alongside a dedicated team of professionals who are passionate about care and making a difference in people's lives.