My mum has been a resident for a year and a half and the level of care has been excellent. The staff and management are kind, caring and helpful. Magdalen House is a very clean, well-run care home. The activities staff have been a great addition to the team over the last year. I would highly recommend this care home.
JS - Son of Resident - February 2023
My mum has been a resident for almost a year now and I'm happy with the care she receives. Nothing is too much trouble, and they really seem to think a lot of her. Her words are 'the food is nice, and the staff are lovely'. It has made a huge change since the lovely activities staff joined; they have made a big change to my mum.
RH -Daughter of Resident - August 2022
I am very pleased with the care Magdalen House provides. I know that my mother is safe and that the staff are very patient and understand her needs. Also, I find that the manager and deputy manager are both excellent and always happy to discuss any concerns I have with my mum as her dementia progresses.
NL - Daughter of resident - January 2022
My stay at Magdalen House was for one week only while my carer was on holiday. I was treated kindly, thoughtfully and with skill and friendliness. My room was very pleasant and cleaned regularly and thoroughly. I have many happy memories of the staff and would certainly be quite happy to stay there again.
JY – Respite resident – July 2018
My sister and brother-in-law moved into Magdalen House Care Home in January. The move was well organised and both new residents settled very quickly. My brother-in-law required 24-hour care and this was provided with professionalism accompanied by good humour whilst maintaining dignity. The staff have met some challenging situations very calmly and have the residents’ interests at the heart of their care.
JT - Sister of resident – April 2018
Under both current and previous management, the staff have always shown my sister the greatest of respect and care. I am completely happy with her care, particularly in view of the ongoing Covid crisis.
RD – Brother of resident – October 2020